Art and stuff.
Now, I really don’t give two shits about getting bashed for this the truth is coming out. I’ve worn Lyric, the fox whom is owned by a friend of mine. Sure the ventilation was good, and you could kind of see, and it all around looked beautiful. But there were times it was hard to breath in. The seams were coming undone and the previous owner hardly wore it other than in tinychat parties. But I know what your thinking. “Well, that’s just one suit that was pre-owned, you can’t expect it to be perfect.” I know. I know. But it gets better.
Fox_Furry of FA bought Panini, seen here for sale from the page. Lovely suit right? Built about… 2-3 years ago maybe? It’s one of they’re older styles, but still adorable. Was holy, seams popping all around, the ponytail barely stuck on. The quality was terrible for a suit that looks so well put together.
Now once again I know what your thinking. “But that was also an old used suit. Your just bashing and being a hater!” Woah, woah, not a hater. I am trying to see if they will pick up on this feed back and maybe perfect their quality, or start selling their suits for the price they are actually worth, because $3,000 for a generic G-shep is bullshit. I understand we are paying for your style, but don’t be full of yourself.
Here is our next suit. 4.0 score. Tsk-tsk.
This part of the review really gets to me.
”How satisfied are you with the level of professionalism and friendliness of the maker? Were they pleasant to work with?
~~ 2 This is the part of the review I was hesitant to write about, because I know DHC has a pretty big fan base. But if I’m going to write an honest review, AND be fair to myself, I feel it should be said. DHC weren’t always as professional, customer oriented, and friendly as they try to make themselves out to be. They got annoyed and snappy very easily over trivial things and even legitimate concerns I had, like me asking if they had received my $2,000 money order which was floating around out there in the mail, after not hearing from them for a week and a half, and us only living 2 hours away (as in the money should have reached them in only a day or two). I dunno if their problem was they just didn’t care or wanted to be bothered with it, or they expected us to fully trust them 100% based entirely on their reputation, but in anycase, it bothered my husband and I a lot. I actually wanted to cancel the commission at that point, based on their rude response, but the deposit was nonrefundable. I’d have been out of a costume AND $830.”
Now here is what I see wrong with this quote from the review.
- There was a concern about $2,000 being mailed in a money order and the response was snippy and rude. You are a company, the customers is always right. ALWAYS. RIGHT. You do not mistreat a customer even if they disrespect you first
- It is very unprofessional to just disappear for a week or two without a word. At least leave a tweet on the home page, or take the time before you go to bed to check on customers questions, even if they are repetitive and irritate you, you are running a business.
Voltage. She is a popular fursuiter and maker. Clearly she wanted to give a new style a chance and she seems very displeased. There were peices of glue in an opening of the suit where fabric should have been, like a balaclava. It was made with one, but in the face area there was an opening. Now I agree with this, because even in Lyric there was an opening and bits of glue WERE sticking into my skin. It also states here it was tight on the left side. Seems all their heads are tight on people.
She also claims here and I quote. “The eyes themselves are made of a perforated paper material, not suitable for costumes because when wet, the material deteriorated right away, and was punctured.” Who makes eyes out of paper?!
Now I am going to give some pro’s from this review because like I said, I am not bashing. I want DHC to see this and get better.
"How satisfied are you with the symmetry of the head?
Are the eyes or ears lopsided? Are the markings symmetrical per character design?
DHC does an excellent job with symmetry. “
"Is the Shaving even?
Can you see the backing? Is it choppy? Is the transition to long fur what you were looking for?
DHC shaving is some of the best I’ve ever seen.”
I agree with both of these. Lyric was very impressive with the symmetry, and shaving. Her muzzle and cheeks were all the same length when shaven and it really impressed me. They did a great job with that!
They claim the head was too tight, again seems to be a thing with DHC suits. She also asked for a bit of a belly, and complains the suit is a little tight. Now, DHC does do pad work. Like digigrade legs, muscles, ect. But for some reason ignored her request, and it seems she paid extra for it too. She wasn’t very pleased with her DHC, which is a shame because the suit looks adorable. Again, looks not quality.
Volt, he seems like a cool guy. He even states, and I quote.
"Would you like Constructive Criticism on this Review?
—-Nah thanks. This review is mostly just to make others aware to some of the issues I had while working with DHC and the product I received, not to start a comment war about the WAY I present my review. Please take this into consideration, thank you.”
He isn’t even trying to bash, he is being an honest man about his experience. Nothing hostile at all about this.
"How satisfied are you with the fit of the head?
Is it too tight or loose? Does anything poke you, stab you, make it uncomfortable to wear? Is it Lined comfortably?
—-On the inside of the head where the ears are glued in, one of the ears comes down too far and is covered thickly in hot glue (balaclava covering it so I can’t reach it) making it hard, so when I wear the head I have this continuous pressure against my head that gives me headaches. She told me this “My greatest suggestion is to open your mind alittle and try to break it in if you can’t send it back.”
Also, thanks to Volt’s weird markings her neck fluff in the front bunches out when you wear her, making her look like she has a double chin lol.
I had asked Lucky to leave room inside the front of the head because I have a lot of facial piercings and did not want to have continuous pressure on them when as I wore the suit, and she complied well with that request very well. However the head fits too snugly on me otherwise and makes my cheeks uncomfortable.”
Again, them heads be too tight!
"How satisfied are you with how the body fits?
Is it comfortable to wear? Does it allow for good movement?
—-I am a small person and have a thin waist, and I don’t exaggerate when I say I can fit someone twice my size into this bodysuit. It hangs off me like a pillowsack and bunches up whenever I wear it. Volt was intended to be a very feminine character, and I had even done my DTD tighter than recommended with the hopes of getting the bodysuit tighter. (If Lucky had been in contact with me at all I would have been able to tell her this, but she kind of just started making my suit without contacting me first.)
She did tell me she would fix this and take it in if I would pay the shipping, but at this point I was just about done with paying any extra money for this suit. (More on this in the deadline section.) When I asked her why it was so baggy she said it was because the markings were difficult to do. (On this matter I can’t really say much. While I do understand that my character’s markings were a little bonkers, I am a little upset that I paid what I did for the quality of the product I received. The suit is sewn very well, it just doesn’t actually FIT my body.)”
Another lack of communication too, and offering to fix the mistakes she made if HE paid shipping. No, this is YOUR fault Lucky. You worked on this without telling him you started so he could be satisfied with the product before mailed out. For your mistake you should be fixing it and paying for the shipping on the suit. You make $2,400-$3,000 on these suits. I am sure you can spare a $50 or two.
"How accurate to your concept art is your tail?
Did they get all the markings? Are the colors accurate?
—-Lucky changed the markings on the tail to make it easier on herself while making it without asking me. (I wish I had been asked first, so I would have known what to expect.) The tail does not match the concept art provided, despite there being a note on the concept art of how the markings are meant to continue around the butt/tail. And the markings that she did make are lopsided and uneven, the stripes being higher up and thicker on one side than the other. The tail in general feels very rushed.”
Where I bold the text out above pisses me off most. Again NO COMMUNICATION DHC. Changing someones design to something they didn’t pay for, you should have given them some money back. That was unfair to them.
"How satisfied are you with the response time from the maker?
—-After I had sent payments I would send them an email to confirm receival of the money and they would reply quickly and in a friendly manner that they had. When it was about a month before my suit was scheduled to be made I had contacted Lucky asking when I should send the specifics about my suit (I had made a list of things like how I didn’t want sparkle fur for the hair tuft, how I wanted the eyes to look, how big her ears should be, how her paws should be shaped, etc etc) and Lucky asked that I send them when they start production on the suit. She had told me in that email that I would have my suit by halloween. About 10 days before Halloween I had still not gotten an email from them about anything at ALL. I sent her one asking if everything was going okay and she had said she was starting work on my suit that day and that I should send that list to her then. I’m very glad I had sent that email because it seems like she would have begun work on Volt without us talking about any specifics at all. With the shipping being included in the initial price quote and my receival deadline being set at Halloween, I was a bit angry when I was told that by standard mail my suit wasn’t going to get to me by halloween and that I would have to pay rush shipping if I wanted it by then. I was scheduled to do a children’s fundraiser on Halloween and planned to wear Volt, so I paid $50 extra for rush shipping. (So I guess I paid shipping.. twice?) As it turns out though I couldn’t even wear her to the event because the pressure in the head from the hot glue gave me too much of a headache and I couldn’t wear her. :(“
This one also upsets me for many reasons, and I think you can understand why.
Now my personal experience with DHC. Not even two weeks ago did I message DHC and got NeonSlushie to respond to me. I asked “If people signed a petition and it got enough signatures would you guys consider selling parts again?”
Her response was that DHC doesn’t offer that anymore, that DHC suits look better when in full, and say someone buys a head now, and wants a body later but the fur for the original suit was discontinued?
Sure I can understand that. But then I said. “Not everyone can wear a full suit. What about Sky the corgi?”
Then, this really pissed me off….
She answered with “She’s a friend, and has health issues with over heating.”
Oh really…? So I responded with. “I emailed DHC almost a year ago wanting a suit, and explained I have asthma, and can over heat easily. How come your friends get special treatment, but the average customer with a serious problem too doesn’t get noticed?”
She never answered me back, and went back to rebloging things on tumblr. I am upset, disappointed that a great style is going to waste on people who don’t care about customers, only friends.
So my honest opinion? Make DHC learn, don’t buy from them anymore. They will need to find real work after that, because what I see here is the fursuiting business is doing them good $2,400-$3,000+ a pop. Once people stop buying form them and see how rude and inconsiderate of other’s feelings can lead them into the ground I believe their tune will change really quick.
Again, I don’t care if I get bashed, because your just saying words because behind your computer, there for they mean nothing to me.
I hope DHC fixes these mistakes in the future, communicate more, and care more for their customers health, because when they get better rates, I will buy a suit from them. For now, sorry guys, but your suits are a pretty face with an ugly personality.
PLEASE READ THIS IF YOU’RE CONSIDERING COMMISSIONING DHC FOR A FURSUIT
Wow, it seems that more and more big-name fursuit makers turn out to be not-so-professional.
SO i need to get into drawing at least once a day and so I decided to do one of these to get rid of any art blocks so um yeah… Reblog this and I’ll draw a little bust of your blog or idk if you want a little doodle of something put it in the tags and i’ll see what I can do???
I can’t promise I’ll get to everyone but I’ll try to get quite a few done even if it takes awhile.
Yeah, an example of my art:
Gorillaz | Clint Eastwood
I ain’t happy
I’m feeling glad
I got sunshine, in a bag
I’m useless, but not for long
The future is coming on